Companies should ensure their third parties meet their contractual obligations to avoid quality issues that could detract from the company’s fiscal and operational performance. By gaining ongoing visibility into performance status, companies can work together with their third parties to optimize the value of their relationship.
Hiperos 3PM Performance Management
Hiperos 3PMTM Performance Management enables companies to ensure their third parties adhere to or exceed contractual Service Level Agreements (SLA’s) and Key Performance Indicators (KPI’s) and automatically notify the appropriate people when performance measures are at risk of failing expectations.
For less critical relationships, companies can take a Balanced Scorecard approach that applies to a range of suppliers.
Visibility into third party performance
Optimize value of third party relationships
Track performance trends
Maintain auditable assessments over life of relationship