Privacy Statement

Privacy Statement

Effective Date: 23 May, 2018

This Web Site Privacy Statement (“Privacy Statement”) tells our visitors (“You”) about the information that Opus Global, Inc. and its affiliates, Hiperos, LLC and Alacra, LLC (“Opus”, ”We”, “Our”, “Us”) collects and processes through our websites, www.opus.com, www.hiperos.com, and www.alacra.com (the “Site(s)”).

Who are we?

Opus is a global risk and compliance SaaS and data solution provider, founded on a simple premise: that faster, better decisions in compliance and risk management give businesses an extraordinary advantage in the marketplace. Today, the world’s most respected global corporations rely on Opus to free their business from the complexity and uncertainty of managing customer, supplier and third-party risks.  By combining the most innovative SaaS platforms with unparalleled data solutions, Opus turns information into action so businesses thrive.  Opus can be contacted at +1 908-981-0080 or at https://www.opus.com.

Should you have any questions or concerns about our privacy practices, please contact privacy@hiperos.com.

What personal data do we collect and process?

Personal data that we process for the purpose of direct marketing includes your contact details, such as name and email address.  We collect additional information if you choose to submit it, including your title and place of employment, business telephone number, mailing and facsimile address, as well as the contents of your questions and/or comments submitted along with this information.

For what purpose do we process your personal data?

Personal data that you submit to us may be used to respond to your inquiry, to request your participation in a survey, and/or to contact you about Opus product or partner offerings that may be of interest to you.  You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails, accessing the email preferences in your account settings page or you can contact us at privacy@hiperos.com.

We process your information based upon your consent to do so.  In some circumstances where we have not yet received your consent or objection, we may process your information based upon our legitimate interest in marketing Opus products and services.  You always have the right to object to our processing, or to opt out of receiving further communications.

Who will receive my information?

Opus does not sell your personal data to third parties.  Your information is processed only by those Opus employees who have a need to know for the performance of their duties, typically in our Sales and Marketing departments.

In addition, we have engaged third party organizations to assist us in our marketing activities, such as for management of contact lists.

Transfer to the United States

This Site is primarily located in and operated from the United States.  As a result, it is necessary for us to transfer your personal data to the United States.  While there has not been an adequacy decision allowing this transfer to the U.S., Opus Global, Inc., via its subsidiaries, Hiperos, LLC, and Alacra, LLC (previously Alacra, Inc.) participates in and has certified its compliance with the EU-U.S. Privacy Shield Framework. We are committed to subjecting all personal data received from European Union (EU) member countries, in reliance on the Privacy Shield Framework, to the Framework’s applicable Principles.  To learn more about the Privacy Shield Framework, visit the U.S. Department of Commerce’s Privacy Shield List, https://www.privacyshield.gov/list.  Further details about Opus’s participation in the Privacy Shield Framework are included below.

How long will my personal data be retained?

We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services, you may access the email preferences in your account settings page, or contact us at privacy@hiperos.com.  We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Your rights under GDPR:

If the General Data Protection Regulation applies in your country, you have the right to request that we provide you with access to and rectification or erasure of personal data, or to object to our processing your personal data.  Please contact privacy@hiperos.com if you wish to exercise any of these rights, and you will receive a response within thirty days or less.

You also have the right to lodge a complaint with a supervisory authority if you believe that our processing is not in accordance with applicable requirements under GDPR.  For example, you may lodge any complaints with the U.K. supervisory authority, the Information Commissioner’s Office, by visiting: http://ico.org.uk.  The ICO’s page relating to raising a concern is located at https://ico.org.uk/for-the-public/raising-concerns/ .  You may also lodge a complaint with the supervisory authority in your own country.

More information about Opus’ Privacy Shield participation:

Opus is responsible for the processing of personal data it receives, under the Privacy Shield Framework, and subsequently transfers to a third party acting as an agent on its behalf. We comply with the Privacy Shield Principles for all onward transfers of personal data from the EU, including the onward transfer liability provisions.

With respect to personal data received or transferred pursuant to the Privacy Shield Framework, we are subject to the regulatory enforcement powers of the U.S. Federal Trade Commission.  In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

For unresolved privacy complaints of European Union individuals, Opus has committed to cooperate with an independent dispute mechanism established by European Union Data Protection Authorities and to provide this recourse free of charge. If you do not receive timely acknowledgement of your complaint, or if your complaint is not satisfactorily addressed, please visit http://ec.europa.eu/justice/data-protection/article-29/structure/data-protection-authorities/index_en.htm for further information.

Under certain conditions, more fully described on the Privacy Shield website, https://www.privacyshield.gov/article?id=How-to-Submit-a-Complaint, you may invoke binding arbitration when other dispute resolution procedures have been exhausted.

Here are some details about certain features of our Site(s):

Tracking technologies

Technologies such as: cookies, beacons, tags and scripts are used by Opus and our partners, affiliates, or analytics or service providers. These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.

We use cookies to track non-personal information about visitors to our site in the aggregate where we capture information about the use of the site, pages and links reviewed and statistics concerning which parts of the web site are most utilized to provide more specific marketing information and related product information to interested potential customers or users. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features or areas of our site may be limited.

We use Local Storage, such as HTML5, to store content information and preferences. Third parties with whom we partner to provide certain features on our website or to display advertising based upon your web browsing activity also use HTML5 to collect and store information. Various browsers may offer their own management tools for removing HTML5.

Tracking Service

As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole.

We do link this automatically-collected data to personal information. IP addresses are tied to personal information for internal marketing purposes to provide company and product information and not sold or provided to third parties.

We partner with a third party to either display advertising on our Web site or to manage our advertising on other sites. Our third party partner may use technologies such as cookies to gather information about your activities on this site and other sites in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by clicking here (or if located in the European Union click here) Please note this does not opt you out of being served ads. You will continue to receive generic ads.

Career Inquiries

Opus accepts inquiries and applications regarding our open job postings through the Site. This may include resume files. Personal information submitted by job applicants when applying for a position is only used for the purpose of evaluating the candidate for a position at Opus and is managed according to Opus’ human resources department policies.

If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. Out of respect for your privacy, you may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails, accessing the email preferences in your account settings page or you can contact us at privacy@hiperos.com.

Information sharing or disclosure practices

We will share your personal information with third parties only in the ways that are described in this privacy policy. We do not sell your personal information to third parties.

Some of our pages utilize framing techniques to serve content to from our partners while preserving the look and feel of our site. Please be aware that you are providing your personal information to these third parties and not to https://www.opus.com.

Opus does not provide any of your personal information to third parties for their marketing purposes without your explicit consent, however Opus may use your information to contact you about Opus products and services unless you opt-out of such uses, by using the unsubscribe mechanism provided in the emails we send or as provided below. The personal information you provide to the Site may be accessed by (a) third parties who help Opus operate the Site, help Opus process transactions, provide the services requested by you, or contribute to Opus sales and marketing efforts; These third parties are authorized to use your personal information only as necessary to provide these services to us.

We may also disclose your personal information.

  • as required by law, such as to comply with a subpoena, or similar legal process
  • when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request
  • to any other third party with your prior consent to do so
  • to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
  • if Opus is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

 

Security

The security of your personal information and our Customers’ and Third Parties’ information is important to us. When you enter sensitive information (such as login credentials) we encrypt the transmission of that information using secure socket layer technology (SSL).

We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can contact privacy@hiperos.com.

Links to other Sites

The Site contains links to third party web sites such as the web sites of Opus’ partner companies. Opus takes no responsibility for the content or information practices of such sites. If you submit personal information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any Web site you visit.

Social Media (Features) and Widgets:

Our Web site includes social media features, such as LinkedIn. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social media features are either hosted by a third party or hosted directly on our Site. Your interactions with these features are governed by the privacy statement of the company providing it.

Blogs

Our website offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them.

Access to Personal Information

If your personal information changes, or if you no longer desire our service, you may correct, update, amend, delete/remove, ask to have it removed from a public forum/Blogs, or deactivate it by emailing our Customer Support at privacy@hiperos.com or by contacting us by telephone or postal mail at the contact information listed below. Upon request Opus will provide you with information about whether we hold, or process on behalf of a third party, any of your personal information.  We will respond to your request to access within 30 days.

By Postal Contact:

Opus Global, Inc.

Attn: Opus Privacy and Security Manager

48 Wall Street, 6th Floor

New York, NY 10005

By Telephone: 908-981-0080

 

What this Privacy Statement Does NOT Address

This Privacy Statement does not address the data management practices and policies of Opus applicable to the operation and use of the Hiperos 3PM™ platform. The policy addressing these services can be found at http://rportal.hiperos.com/hiperos_data_policy.cfm.  This Privacy Statement does not address the data management practices and policies of Opus applicable to the operation and use of the Alacra Compliance Enterprise platform or related applications.  The policy addressing these services can be found at https://www.alacra.com/privacy-policy.