Company Implements Global Measurement and Monitoring Solution for Third Party Management

  • June 11, 2017
  • Case Study
Overview

A global hardware and software provider wanted to improve the way they communicated with their third parties, tracked activities, measured and monitored performance.

Challenges
  • Managing third party suppliers with phone calls, emails and spreadsheets was time-consuming, inefficient and costly.
  • Inconsistent tracking of third party KPIs and SLAs
  • Reporting on third party performance¬†was time-consuming, inefficient and costly.
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