Company Implements Global Measurement and Monitoring Solution for Third Party Management
A global hardware and software provider wanted to improve the way they communicated with their third parties, tracked activities, measured and monitored performance.
- Managing third party suppliers with phone calls, emails and spreadsheets was time-consuming, inefficient and costly.
- Inconsistent tracking of third party KPIs and SLAs
- Reporting on third party performance was time-consuming, inefficient and costly.